Privacy Policy for FlowTalk 24

Last Updated: December 17, 2025

1. Introduction SmartCtrl Tech ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application, FlowTalk 24 (the "App").

2. Information We Collect

• Audio Data (Microphone Usage): The App requires access to your device's microphone. We collect audio data only when you actively press and hold the "Hold to Talk" button.

  • Purpose: The audio is recorded strictly to perform real-time speech-to-text conversion and translation.

  • Retention: Audio data is processed in real-time. We do not store your voice recordings on our servers after the translation is completed. The audio data is transient and discarded immediately after processing.

• Device Information: We may collect standard device information (such as device model, operating system version) and crash logs to help us improve the App's stability and performance.

3. How We Use Your Information We use the collected information solely for the following purposes:

• To provide the core functionality of the App (AI Voice Translation).

• To improve the accuracy of our translation services.

• To troubleshoot technical issues and crashes.

4. Data Sharing and Third-Party Services FlowTalk 24 utilizes third-party Artificial Intelligence (AI) and cloud services to process translations (e.g., for Speech-to-Text and Translation Application Programming Interfaces).

• When you use the translation feature, your audio data or text is sent securely to these third-party providers for processing.

• These providers are strictly used for the purpose of generating translations and are not authorized to use your data for other purposes.

• We do not sell, trade, or rent your personal identification information to others.

5. Data Security We implement appropriate security measures to protect your data during transmission. All data sent between the App and our translation servers is encrypted using industry-standard protocols (SSL/TLS).

6. Children’s Privacy Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete such information from our records.

7. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us If you have any questions about this Privacy Policy, please contact us at:

• Developer: SmartCtrl Tech

• Email: smartctrltech@gmail.com